At WPocean, Privacy Statement is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. The privacy Statement also applies to other information WPocean receives in the United States from Europe. This Statement describes how WPocean collects, uses, shares, projects or otherwise processes your personal information. By using this website, you agree to this terms of this privacy Statement.
01. Collection and Use of Information
WPocean collects personal information to set up and manage accounts for our ecommerce services and to handle orders of plugins from 2CO.
You may need to provide 2CO with personal information such as:
names; phone numbers; mailing, billing, shipping, and email addresses;
bank account information; credit and debit card information; dates of birth; and identification documents.
2CO uses such information for:
website registration; enabling sales and other transactions; processing payments and settlement; sending payouts; handling orders; providing receipts;
providing customer service; providing dispute resolution, chargebacks, refunds, or related issues;
marketing and surveys; sending service update notices;
recovering debt and collections; detecting and preventing fraud; detecting and preventing violations of our legal agreements;
measuring, improving, and customizing our services; and
fulfilling other technical, logistical, financial, tax, legal, compliance, administrative, or back office functions.
2CO may also collect background information and credit checks from third parties to verify your identity; deter, detect, and prevent fraud and illegal activity; make business decisions; and as a part of our legal obligations. 2CO retains such information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
2CO collects information from you to post entries to our community website or forums. Such information may include your email address, Internet Protocol address, user name, date and time of signup, and date and time of posts to the forum.
2CO uses this information for the secure and efficient functioning of our website, to provide you with access to our community site, to detect and prevent violations of our legal agreements, and as part of any legal obligations related to our community website.
2CO collects information on each transaction conducted through our website. Such information may include the amount of the transaction; the goods purchased; the identity of the seller, affiliate, and customer; payment type; currency; location; Internet Protocol address; and websites visited.
2CO uses such information for refunds, for customer service, for website optimization, or for other administrative or business purposes. 2CO may share information related to the transactions you conduct through our website with sellers, affiliates, or customers for the purposes disclosed in this Privacy Statement. 2CO retains transaction information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
Customer Service Correspondence
2CO also collects information involving customer service correspondence. This information may include emails, internet chats, faxes, or telephone calls directed to our customer service centers. 2CO processes this information to provide customer service, handle complaints or disputes, measure and improve our customer service, detect and prevent fraud, and detect and prevent violations of our legal agreements. 2CO retains customer service information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.