- Theme Support 6 months
Get Author support for questions, updates & bug fixes
What the service includes:
- The service covers expert help for 12 months from the purchase date
- You get answers of general questions about the theme
- You get answers of technical questions about the theme
- You get assistance with reported bugs & fixes
- You get compatibility & security updates (by request)
Important information!
- This service is exclusively for wpOcean Elementor Theme installations
- This service doesn’t cover the theme purchase and installation
- This service doesn’t cover design or content customizations
- This service doesn’t cover general WordPress or Elementor help
- This service doesn’t cover support for third-party plugins incompatibility
- This service doesn’t cover hosting, database, or SSL-configuration support
- This service doesn’t cover support for site migration-related issues
What we require to begin the service:
- Theme purchase code / Envato Elements Token
- WordPress login URL
- WordPress login username and password (Administrator role)
- FTP details (access to your files)
- Other required details
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